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Please use the UK site to place an order to be shipped to you will have the option when at checkout to select the shipping zone

 

Frequently Asked Questions Wall Murals

How do I measure my wall?
Firstly measure the exact height and width of you wall, we will then automatically add a further 20mm to the height and width to allow a little bit of play each side. It's always better to have excess material to cut off than not enough.
What inks do you use and are they Eco friendly?
We use Eco sol max inks which are water based making them Eco friendly.
Are the wall murals Matt or glossy?
All our wall murals have a Matt like finish to them.
Are the wall murals laminated?
Stick-up is the only laminated wall mural we supply.
What is the ideal material for Comercial use?
We highly recommend Stick-up as this is the most durable material.
How do you package your products?
Each type of wall mural is packaged differently to ensure its protected in transit.
What delivery company do you use?
U.K mail as this service provides live text message tracking.
How long does delivery take?
Depending on what delivery option you select at checkout. We offer next day delivery if and order is placed before 1pm.
Do you recommend any special paste for standard material?
Share our page on Facebook or Pinterest and we will include paste for free. Alternatively we recommend solvite extra strong paste.
How do I find the perfect design?
Using our search bar at the top of the page, we have the worlds largest collection of wall mural motifs to choose from.
Can I upload my own image?
Yes, we can make custom wallpaper from customers images. Just click here to upload a file or send us your image to info@wallpaperink.co.uk
How do you update me about the progress of my order?
We will send text messages and emails informing you of the status.
How can I pay for my order?
1. debit/credit card via the website
2. PayPal via website
3. Over the phone by card
4. PayPal payment request
5. BACS payment via profoma invoice
Can I set up a trade account?
Yes. You contact us with your company details and we can set you up with an account.
How do I apply my wall mural to the wall?
All 3 products come with simple hanging instructions. For Pre pasted we have made a video showing how simple it is. SEE OUR VIDEO
How do I remove my wall mural?
Standard and pre pasted wall murals just require some water and to peel back. Stick-up wall murals can be peeled back from the corner.
Can I use the products in wet rooms?
(Bathroom, swimmings pool ect) Yes, we recommend stick-up wall murals for wet room areas.
Is the mural material paper based or pvc?
Standard and pre pasted are paper based and stick-up is pvc based
How thick are the wall murals?
Standard     90gsm
Stick up       300gsm
Spray up       400gsm
Can i return a wall mural?
Yes. You have a 365 day return policy if the product is un-opened.
Do you ship world wide?
Yes. We ship world wide.
How do I apply a voucher code?
A voucher code can be applied at checkout. There is a box where you can apply your voucher code.
Can I share one of the above design motifs?
Yes. Just click the Facebook or Pinterest share button, and select which room set you would like to share with your friends. They can then click the link which will take them directly to the page you have shared.